Are you looking for a laboratory information and management system for your laboratory or QA software for quality assurance, laboratory software for quality management, recipe management to support your R&D or an information management system for your customer management? Then you have come to the right place!
We offer software solutions for a wide range of industries, such as chemicals, food, beverages, pharmaceuticals, paints & coatings, contract laboratories and government agencies. In addition, we provide qualified services around project management and the realization of a tailor-made IT solution. We also offer permanent support for the maintenance and servicing of all software systems. Get to know our product diaLIMS and our services on the pages of our homepage.
Choose a system solution for your industry or application area (environmental controls, quality assurance, research & development, diagnostics, application technology, production) or compose your system individually from a wide range of feature-rich modules.
You are interested in our product and would like to learn more about it or you are already a customer and need a program extension?
Our customer service is available to answer any questions you may have about our laboratory software or program extensions.
You need technical support or help with problems?
The diaLIMS support team is available during our business hours to help you with words and deeds to solve your errors as quickly as possible and to answer your questions competently.
Our software system diaLIMS is developed, produced and distributed solely by us. The entire project implementation and subsequent support is also carried out entirely by us. This happens at our location in Hanover or directly at the customer's site. Outsourcing and subcontracting is not an option for us. Our customers get everything from a single source from a company close to them. diaLIMS - designed and developed in Germany. We are committed to training young people and regularly train IT specialists for application development.
We have already successfully completed more than 100 projects for customers from various industries and sectors such as food, chemicals, beverages, industry, contract laboratories for the environment, water, air, soil, etc. 60% of all customers have signed a software maintenance contract with us and receive comprehensive support via our support hotline.
Since 1992 dialog EDV stands for the fact that our customers are really satisfied. The personal contact is very important to us, as well as the fast and unbureaucratic solution of occurring problems. This is what distinguishes our team. Openness and fairness. Never in the more than 25 years of our history has a customer regretted the investment in our diaLIMS and switched to another software system because of it. Our programmers' passion is software development, and our designers' and analysts' passion is software conceptualization. We love what we do and it shows.
Secure data processing, especially over a long period of time, has a lot to do with quality. That is why we test the quality of our software with great care and using recognized technical standard test methods. And we do this both during development through ongoing quality assurance and before each new release. Every line of programming code, every modified or newly created function leaves our development department only after a review has been carried out in accordance with the 4-eyes principle and the functionality has been successfully tested by our quality assurance. All this takes a lot of time, but it is well invested. Hardly any other manufacturer trusts its software as much as we do and offers its customers an unlimited warranty extension for the purchased version.