Since 1992 dialog EDV stands for the fact that our customers are really satisfied. We constantly and continuously invest in the further development of our software.
We develop with the latest technologies and programming languages. As the world's first LIMS manufacturer, we already relied on Java technology in 1996 and only one year later presented the first LIMS available worldwide that was completely implemented in Java. Today, no software company can do without this technology.
Our software system diaLIMS is developed, produced and distributed solely by us. The entire project implementation and subsequent support is also carried out entirely by us. This happens at our location in Hanover or directly at the customer's site.
Outsourcing and subcontracting is not an option for us. Our customers get everything from a single source from a company close to them. diaLIMS - designed and developed in Germany. We are committed to training young people and regularly train IT specialists for application development.
We have successfully completed numerous projects for customers from various industries and sectors such as food, chemicals, beverages, industry, contract laboratories for environment, water, air, soil, etc. 80% of all customers have signed a software maintenance contract with us and receive comprehensive support via our support hotline.
Personal contact is very important to us, as is the quick and unbureaucratic solution to any problems that arise.
This is what characterizes our team - openness and fairness.
Never in the more than 30 years of our history has a customer regretted the investment in our
in our diaLIMS and switched to another software because of it.
The passion of our programmers is software development,
the passion of our designers and analysts is software conceptualization.
We love what we do and it shows.
We constantly and steadily invest in the further development of our software. The number of new product ideas increases even as new functions are completed. Every customer project results in new expansion potentials, because our customers are our best idea generators and our goal is the practical implementation of these new ideas.
We regularly release new versions of our software, which are made available to our customers for installation. The planning of future versions is regularly updated and presented and our customers can influence the planned features. The enhancements and changes are documented in detail in the history.
No matter what we develop, function always trumps innovation.
That means new features are good, but only useful if they bring real
advantages.
That's why we think 100% practice-oriented and already in the analysis and design phase about optimal usability. We come very close to this from the first
We come very close to this from the very first minute, since all requirements analysis is carried out together with users and the prototypes are already made available to selected customers for testing.
Nevertheless: Innovation means a head start and with each new diaLIMS version we have always realized real innovations.
Besides many detail improvements in all functional areas we present
we always present new modules in a modern user interface.
diaLIMS is designed to do the daily work quickly and efficiently. All modules and functions work hand in hand. Fast and comfortable switching between modules and data sets is very important.
The user interface is structured in the same way everywhere and requires little training, while at the same time offering a high degree of clarity and all important information at a glance.
Many otherwise very time-consuming activities are triggered by just one mouse click. Other functions run fully automatically in the background and thus save the operator a lot of time, such as the automatic
change logging (audit trail) or the automatic creation of laboratory orders for regular sampling and quality checks.
This optimizes work processes in the laboratory and minimizes time consumption.
No enthusiasm without features. That is why we attach great importance to a particularly extensive range of functions paired with many optional setting options. Our goal is to provide all conceivable usage options already in the standard functional scope of our software.
The configuration parameters of our software and the adaptability to the customer's individual needs are therefore diverse as well as flexible. User-specific functions and display types can be configured down to the individual workstation.
diaLIMS guarantees you high quality and secure data processing
even over long periods of time. All our developments are tested by the certified software testers of our quality assurance department with great care and using recognized technical standard test methods.
The quality of our software is monitored both during development and
and before each new release.
Every line of programming code, every modified or newly created function, leaves our development department only after a four-eyes review has taken place and the functionalities have been successfully tested by our QA department.
Hardly any other manufacturer trusts its software as much as we do and offers its customers an unlimited warranty extension for the purchased version in connection with a support contract.
Contact our support team for more information.
Social commitment is a top priority at dialog EDV, which is why we support numerous
support numerous aid projects worldwide.
Whether it is doctors for children in need, disaster relief, sustainable building measures
or animal welfare organizations - through our regular donations to various projects, we want to help those who can benefit most from our support.
As a climate-conscious company, we support the Paris Agreement on climate protection to limit global warming to 1.5° Celsius.
We work daily to consciously reduce our greenhouse gas emissions, with the overarching goal of achieving complete climate neutrality for our company by 2024.
Whether it's green power providers, electric company vehicles, sustainable delivery services, or participating in demonstrations for climate protection -
we at dialog EDV take our responsibility seriously and consider sustainability both in the little things of everyday life and on a large, global scale.
Send us an inquiry via our contact form and our customer service team will contact you shortly.
We would be happy to visit you at your facility and present our software solution for your laboratory.
A remote presentation is also possible without any problems.